Thank you for supporting your local Scrapbook Store. All online transactions/sales are final. Pre-Order items will ship when product arrives and we will hold all other items on the same order to ship your order at one time once complete. If you are needing the product sooner, please place separate orders. Because we get charged with credit card and paypal fees that are not refundable to us, there is a 10% Restocking fee. THANKS!